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Section

Settings


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    1. Calls settings
    2. Generate a token (persistent, temporary)
    3. Network and media test
    4. Incoming calls
    5. Calls waiting for an operator
    6. Filter
    7. Overview of all calls


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Generate Token

You can  either generate a persistent token or a temporary token (valid for 60 minutes). You can forward the generated token to the recipient of the call to start the call.

Please also see the next figure:
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Network and media test

In this section you can test your network and media (network and system compatibility, microphone, camera and WebRTC. This test is necessary to start an call.

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Download Process Data

After finishing the call you can download the process data. Click on the “open” button like it is shown in the next figure:


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  1. Click “open” to get to the download page

Afterwards, you get to the page like it is shown in the figure, where you can download the process data:


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  1. Download the process data
  2. End the process

If you end the process you can add a note, which you can later see on the main page far right of a call.


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  1. Status of the call
  2. Additional note


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{
    "success": true,
    "service": "/checkStatus",
    "active": true
}

Get the conference data

You need the following URI to get the conference data: https://liveid.test.namirialtsp.com/api/v1/conferenceData/

Moreover, you also need the token provided on call closing. Please see the following sample callback which contains the close status, the token and the conference id:

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Section

Image RemovedPlease also see the next figure which shows a sample call with Postman:


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Get the audit trail

To get the audit trail you need again the token and additionally the conference id as authentication. Please see the next figure which shows a sample call to get the audit trail:

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