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Section

Use Case Description

With LiveID+, identifications can be dealt with live. In addition to extensive identification checks, LiveID+ can also be used to sign documents live. Thus, LiveID+ is a perfect tool with which you can ensure that the right documents (passport etc.) are from the right person. With LiveID+ you can instantly check the identification types as photos are taken of the e.g. passport. Furthermore, you can also use the microphone to communicate with the recipient or use the integrated chat window for communication.

Before proceeding with the integration it is mandatory to start with the platform setting, that provides a set of useful information about the organization requesting the integration with LiveID +.

For detailed information about this settings please have a look at: Platform setup

For more information please also see this Guide. LiveID-Video-Identifikationsverfahren


Section

In order to answer a call an organization must be inserted between those managed by at least one operator. A single operator can manage calls for more than one organizations, that means that any operator will need to select, once logged in, for which organization want to receive calls. There are two operator types: administrator and standard. The standard one has limited access to the administration panel which only includes calls answering and
editing of some of its personal information. The administrator one, in addition to standard operator features, can register other operators of the administered organizations and entering report panel. For each operator connected to a single organization must be defined a role : the purpose of role is to limit the type of video-recognition flows that can be managed by an individual operator connected to an organization. For example, if an organization has several different processes with roles can indicate operators able to manage only a list of processes and other ones able to manage all the available processes.

Only for resident operators the LiveID+ administration panel is available at the following link:
– TEST: https://liveid.test.namirialtsp.com/app/service-login/
– PRODUCTION: https://liveid.namirialtsp.com/app/service-login/

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