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- Drafts will be removed X days after creation date
- completed/rejected and canceled envelopes will be removed X days after completed/rejected/canceled date
- expired envelopes will be removed X days after expiration date
- templates are not removed
Please also see the next figure:
When enabling retention period, please ensure to set up an appropriate process to keep copies of signed documents, audit trail evidence and other legally binding documentats related to the envelope elsewhere. Data retention configuration will permanently delete the envelopes, including signed envelopes, from the eSignAnyWhere Platform according to the rules described above. We recommend to store the documents and related evidence in a DMS. When API access is granted for your account, you can implement automatic storage in a DMS after an envelope was completed. Alternatively you could e.g. keep copies in any other storage or probably keep a copy in your mail inbox.
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