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Code Block
themeConfluence
titleVoucher code
MXwyMDIzMTEyMjExMTYwN3xDZXJ0Y29tbVBhY2thZ2VwcmljaW5nfDIzMTEwMjE2OTMwNTN8RVAALVNNRTFWfDE5MA==|Xfnerz12toVVMwuvbzzY0czvEiM+6A3+Uzq9vYFRMiM=

To purchase vouchers, please contact your sales representative or our support team via email at support@evicertia.com. They will respond to your request and indicate the service and modality that best suits your use case.

Expand
titleHow to redeem a voucher?

How to redeem a voucher?

Only users with site administrator permissions can redeem vouchers. For these users there is an option in the top menu My Details "Top up management".

Pressing this option takes you to the "Top-up management" screen.

On this screen a Grid appears, with the redeemed Vouchers and divided into several columns:

  • Date of issue: Date and time when the voucher was created by the authorised entity/company.
  • Redemption date: Date and time when the voucher was created by the authorised entity/company.
  • Expiration date: Date on which the shipments related to the voucher expire.
  • Product: Type of service contracted associated with the voucher.
  • Number of shipments: Number of shipments contracted on the voucher.
  • Expired: Indicates if the voucher has expired.

To redeem a voucher, click on the button , Once pressed, a modal screen opens where you can enter the voucher code received.

The code is entered, and when you click on the voucher is validated, if it is valid the shipments are added to the site and will be available for use.

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