In this section you can set your email notification templates. You can change the layout, texts, logo, etc. to adopt it to your needs. With the keywords you can add dynamically information (e.g. recipients name, message, etc.).
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The Email Templating Notification Template allows you to adopt the email or SMS, sent by eSignAnyWhere. A default template and default notifications are present for every organization and can always be restored to default. For each language set in “Localization”, a separate template and notification can be set. This allows you to set up languages, which are not directly supported by eSignAnyWhere and send the notifications in the, by you translated, language to the recipient.
Note: If a recipient has an eSignAnyWhere user account (on the same instance), the user will receive the mails/SMS in his/her prefered preferred language. Sample: the recipient has a eSAW language set in German and you send her/him an envelope in Italian, he/she will receive the notification in German (his prefered preferred language).
Actions
Restore
Restore a specific template of a specific language to the system’s default template.
It restores only the current selected template.
More about Templates
SMS templates
Within this section users can now configure templates for SMS notifications, expanding beyond the previous capability limited to email templates. This enhancement particularly caters to the new notification channel, which facilitates sending notifications via phone numbers. It is important to highlight that SMS notifications adhere to a character limit of 160 if all characters conform to the Global System for Mobile Communication (GSM) standard. However, if non-GSM conforming characters are included, the character limit is reduced to 70. Additionally due to the character limit it is not possible to add placeholders like for email notifications.
Please also see the following list of all notification types included for the SMS notification channel:
| Template name | Usage |
|---|---|
| Deleted Recipient | Notifies the recipient that the recipient has been removed from a signing task of an envelope |
| Disclaimer (Download Link) | Notifies the recipient and contains legally required information about issuance of the disposable certificate. Includes a link to download the disclaimer) |
| Envelope cancelled | Notifies the recipient about a cancelled envelope |
| Envelope deleted | Notifies the recipient about a deleted envelope |
| Envelope expired (recipient) | Notifies the recipient about an expired envelope |
| Envelope reset (parallel recipient) | Notifies the recipient who is currently working on an opened envelope, that the envelope was locked and the data reset by the envelope sender in a parallel scenario |
| Must view | Notifies the recipient about an envelope, which needs to be viewed |
| Ready for signing (parallel recipient) | Notifies the recipient that the previous signer has finished the envelope |
| Send copy of finished envelope to CC recipient | Notifies the CC recipient about finished envelope and includes download link |
| Send copy of finished envelope to CC recipient (non-registered) | Notifies the non-registered CC recipient about finished envelope and includes download link |
| Sign | Sent to the recipient to invite him to sign a document. Note that instead of Sign, the "Sign (with dynamic app links)" template is used as at least one of the envelope's API parameters Recipient.AddAndroidAppLink, Recipient.AddIosAppLink,Recipient.AddWindowsAppLink is true. |
| Sign (dynamic App links) | Used instead of "Sign" as soon as at least one of the parameters Recipient.AddAndroidAppLink, Recipient.AddIosAppLink,Recipient.AddWindowsAppLink is true. Has an implemented logic to remove the HTML elements with id "android", "ios", "windows" from the email body whenever the corresponding app link should not be shown according to the API request when sending the envelope. |
| Sign delegated envelope | Notifies the recipient about delegation of an envelope for signing |
Email templates
There are three types of templates:
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