A user may be in three different status:

NEW:
  • He has just registered on a site. He is waiting to be validated by the site admin.
  • An email has been sent from the Herma platform to the admin's email mailbox. This email contains a link with the activation code, and the admin can activate it simply by clicking on the link.
  • Once the user is validated by the site admin, it goes into the ACTIVE status.
ACTIVE:
  • The user is operational.
LOCKEDOUT:
  • The user has been blocked by the site admin.
  • The user is not operational and only the site admin can reactivate him.


Change User Status


To change the status of a user, the following process must be carried out:

  • Accessing the platform with the admin user.
  • Accessing the menu My Data| User Managament and you will see a table with all users.
  • Find the user you want to block and click on this icon  (active user) that you will see in the Status column and it will change to  (blocked user).
  • If you later want to unlock him, you only have to click on the icon again. Blocking and unblocking is carried out instantly.
  • No labels