...
Code Block |
---|
theme | Confluence |
---|
title | Voucher code |
---|
|
MXwyMDIzMTEyMjExMTYwN3xDZXJ0Y29tbVBhY2thZ2VwcmljaW5nfDIzMTEwMjE2OTMwNTN8RVAALVNNRTFWfDE5MA==|Xfnerz12toVVMwuvbzzY0czvEiM+6A3+Uzq9vYFRMiM= |
To purchase vouchers, please contact your sales representative or our support team via email at support@evicertia.com. They will respond to your request and indicate the service and modality that best suits your use case.
Expand |
---|
title | How to redeem a voucher? |
---|
|
How to redeem a voucher?Only users with site administrator permissions can redeem vouchers. For these users there is an option in the top menu My Details "Top up management". ![](/download/attachments/218306832/image-2023-11-22_15-44-6.png?version=1&modificationDate=1701774178480&api=v2)
Pressing this option takes you to the "Top-up management" screen. ![](/download/attachments/218306832/image-2023-11-22_15-56-6.png?version=1&modificationDate=1701774178466&api=v2)
On this screen a Grid appears, with the redeemed Vouchers and divided into several columns: - Date of issue: Date and time when the voucher was created by the authorised entity/company.
- Redemption date: Date and time when the voucher was created by the authorised entity/company.
- Expiration date: Date on which the shipments related to the voucher expire.
- Product: Type of service contracted associated with the voucher.
- Number of shipments: Number of shipments contracted on the voucher.
- Expired: Indicates if the voucher has expired.
To redeem a voucher, click on the button , Once pressed, a modal screen opens where you can enter the voucher code received. ![](/download/attachments/218306832/image-2023-11-22_16-35-46.png?version=1&modificationDate=1701774178425&api=v2)
![](/download/attachments/218306832/image-2023-11-23_10-2-21.png?version=1&modificationDate=1701774178407&api=v2)
The code is entered, and when you click on the voucher is validated, if it is valid the shipments are added to the site and will be available for use. |
...