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Note that it is not possible to change a user's email address. In case a user's email address changed, please download all the documents of signed envelopes (if not done before), and then create a new user with the new mail address and let the user log in to be sure the user was activated and is working as intended. After that, delete the user with the old email address. During deletion of the user, you will be asked to reassign the in-progress envelopes, drafts etc to another user. Here you can select the newly created user.
Delete User
Action which allows a user to delete another user's account on eSignAnyWhere. A user cannot delete his own account.
Before deleting a user account, the current user who performs the action will be asked to confirm the user deletion. Note that a deletion, once confirmed, cannot be undone.
The dialog will show the user's name and email address, to ensure that the intended user account is deleted.
When the user account who should be deleted was used for sending envelopes, and the envelopes are not yet deleted, When deleting a user, it is mandatory to specify another user to whom the already sent envelopes in any state (including in-progress and completed ones) are re-assigned.
The dialog also allows (but does not requiresrequire) to reassign also drafts, templates, clipboard entries and address book entries to another user.
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